. What is Pao & Jo?
Pao & Jo is a rooted ritual wellness brand. We create intentional care powered by heritage and refined by science.

. What does “rooted” mean to you?
Rooted means we honor where we come from — culturally, botanically, and spiritually — while building for the future.

. Is this just a hair brand?
Hair is where we began. Ritual wellness is where we’re going. Care can extend to scalp, body, and everyday living.

. What is your mission?
To make care more intentional, more inclusive, and more connected to community and culture.

Yes — the system is designed to work in sequence. Each product builds on the last: cleanse, condition, prime, treat, style, seal, and protect. You don’t have to use all 7 in every wash session, but the full ritual gives you the full result. Start with the first 3 layers if you’re new, and layer in from there.

How to Use the FollicleVigor™ Ritual Safely

For color‑treated, relaxed, or heat‑styled hair.
Yes. Our formulas are built to respect your hair’s chemistry. They prioritize moisture retention and strand integrity—so they work with your color or relaxer, not against it.

If you’ve had a chemical service within the last 2 weeks:
Give your hair time to settle before starting the full ritual. Patience protects progress.

Sensitive scalp?
We recommend a patch test—especially if you’re new to active botanicals like peppermint or lemongrass. A small dab behind the ear, wait 24 hours. Your comfort matters more than a quick start.

Heat styling note:
Avoid direct heat immediately after applying peppermint‑ or lemongrass‑based formulas. Let the product absorb first. A few minutes of air time = happy scalp, better results.

For the little ones and the bump:
Our formulas are gentle, but every body is different. If you’re pregnant, nursing, or using on children under 12, check with your healthcare provider first. We’re plant‑powered, not medical pros.

The golden rule:
FollicleVigor™ is formulated with active botanicals to support scalp health and hair integrity. But individual sensitivities vary. If irritation occurs, discontinue use and consult a licensed professional.

Thoughtful formulation, honest guidance.
We don’t guess. We test. And we trust you to listen to your own body.

All FollicleVigor™ products are 95% natural origin and free from sulfates, parabens, and synthetic fragrance. That said, we always recommend a patch test before first use — apply a small amount to the inside of your wrist and wait 24 hours. If you have a known allergy to any ingredient in our NouvoRacine-6™ complex (castor oil, emu oil, lemongrass, aloe vera, slippery elm, or neem oil), please consult your dermatologist before use.

How do I use the ritual?
Follow the steps in order. Each layer builds on the one before it. It’s simple, guided care — not guesswork.

. Can I use this with braids, locs, or wigs?
Yes. The ritual is protective-style friendly and helps keep your scalp comfortable while your hair is tucked away.

. Do I have to use every step every time?
For best results, use the full ritual on wash days. Between washes, you can use lighter layers to refresh and maintain.

. Can I personalize it for my hair needs?
Yes. You can add targeted boosters and adjust frequency depending on your scalp, style, and lifestyle.

Our Haitian black castor oil comes from Haiti. Other hero ingredients are sourced from the Caribbean, Central America, and beyond—from suppliers who use traditional, small‑batch extraction.

FollicleVigor is manufactured in a GMP‑ISO certified plant, meaning every batch meets pharmaceutical‑grade standards for purity and consistency.

We don’t cut corners on sourcing because that’s where the results live.

. How long does shipping take?
Orders are processed quickly and shipped as soon as they’re ready. You’ll get tracking the moment it’s on the way.

. Do you offer easy returns?
Yes. If something isn’t right, we’ll work with you to make it right. Care doesn’t stop at checkout.

. Can I change or cancel my order?
If your order hasn’t shipped yet, contact us and we’ll do our best to help.

. Do you ship internationally?
We’re expanding thoughtfully. Check our shipping page for the most up-to-date locations.

What’s it like to work with you?

A: Real. Respectful. Rooted.

We’re not looking for hype‑droppers or one‑off shoutouts. We’re looking for people who genuinely believe that care can be a ritual—and that textured hair, wellness, and heritage deserve better than mass‑market noise.

When you work with Pao & Jo, you work directly with our founder Paola and a small, intentional team. No bots. No auto‑generated contracts. Just honest conversations about what fits your audience and our shared values.

You’ll get:

• Clear communication and realistic timelines.

• Products that actually work (because we don’t send anything we wouldn’t use on our own scalps).

• Fair compensation: commission, free product, or flat fee—whatever aligns with the partnership.

• First look at new launches, including our upcoming wellness expansion (body oils, teas, candles, and home rituals).

We don’t do exclusivity deals unless it’s a major, long‑term collaboration. And we never ask you to promote something you don’t genuinely love.

What we look for in a partner:

• You already use and believe in clean, heritage‑rooted care.

• Your audience trusts you because you don’t sell out.

• You’re excited about rooted ritual wellness—not just hair, but the whole mind‑body‑spirit approach.

• You’re cool with us being “unapologetic” (no performative fluff, no fake urgency).

What we don’t do:

• Spammy affiliate links everywhere.

• Demanding free product for “exposure” without a clear plan.

• Pressure to post on a specific day or use scripted captions.

How to start:
Email us at paoandjo@aol.com with:

• A little about you and your platform.

• Why Pao & Jo resonates with you.

• What kind of partnership you’re interested in (affiliate, wholesale, content collab, etc.).

We read every message. If it’s a fit, we’ll reply within 5‑7 days.

Oh, and one more thing:
We’re expanding into teas, body care, candles, and home wellness over the next 12–18 months. So if you partner with us now, you’ll grow with us—from scalp to soul.

🇭🇹 Depi nan rasin. — From the root.